Privacy Policy

At Australian Cosmetics, we do our best to keep your information protected whenever you visit our website or order products or services from our online store. If you have any concerns or questions about our policy or practices in relation to your personal information, please contact us here.

 

How we collect your information

When you visit the Site, register an account, order products, or subscribe to our newsletters, we automatically collect information from you, including your name, date of birth, email address, phone number, billing and shipping address, and payment information.

We also gather information about the device you are using, such as your IP address, web browser, as well as some of the cookies contained in your device. Other device information, including the web pages you visit in the Site, products viewed, and the search terms that led you to the Site, is also collected.

 

How do we use your information?

We use the information to help us process and deliver any order you place online with us. We also use this information to send you updates about the orders you have placed and for the promotion of our products and offers, as well as personalizing your customer experience. Whenever we use the information we have collected about you, we do it within the limits of all data protection, privacy legislation, and regulations that apply under Australian law.

 

How do we share your information?

We only share your personal information with trusted third parties that enable us to deliver services to you, including professional service providers like Google Analytics and companies that power our online store.  We may also share your Personal Information to comply with laws and regulations within which we operate, for example, when responding to a subpoena or search warrant.

 

Do we retain your information?

When you order a product or service through the site, we retain your account information provided you maintain an online account with us or as long as we continue to provide our services to you. We will continue to keep your Order Information in our records until and unless you request us to delete it.

 

Can you amend or correct your information?

As a visitor to the Site, you have the right to access personally identifiable information and to request for it to be amended, corrected, or deleted.  You may also ask for it to be transferred to you or a third party. All such requests can be made by email or telephone provided in our contacts.

 

Changes to our Privacy Policy

From time to time, we may update this privacy policy to reflect changes to our practices or for legal purposes. Such changes will be updated on the Site or via an email alert.

 

Contact us if you have questions or need further clarification about our privacy practices; please send us an email at info@aucosmetics.com.au